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ManageBac User Group Conference Shanghai: Recap

Hosted at SCIS - Hongqiao Campus
English 1161 Hongqiao Road, Changning District, Shanghai, 200051
Chinese 上海长宁国际学校 | 上海市长宁区虹桥路1161号
http://www.scis-his.org/contact-us/campus-maps

Hongqiao Jin Jiang Hotel
English 5 Zunyi Nan Road, Changning District, Shanghai, 200336
Chinese 虹桥锦江大酒店 | 上海市长宁区遵义南路5号
http://hotels.jinjiang.com/Hotels/19024/location 
avatar for Kieran Tully

Kieran Tully

ManageBac | OpenApply | SchoolsBuddy | Pamoja | Faria Education Group
Customer Success Director
Taipei, Taiwan
Kieran has manned the ManageBac Support desk since early 2016, servicing schools from the Asia-Pacific region. Known as “The Problem solver”, he has broken all records as ManageBac Support Associate, answering more than 23,000 tickets, 65% within a 1hr time-frame.

Kieran has a background in Web Design, Marketing, Customer Service and Events Management, and has received plaudits from the New South Wales state government for his work in cross-cultural communications. Kieran holds a Bachelor of Science in Advanced Mathematics from the University of Sydney, and a Masters in Arts from the Australian Film Television & Radio School.

Kieran leads a global team of 30 Support Agents for Faria Education Group